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The Canadian Centre for Caregiving Excellence is offering two virtual Canadian leadership institutes over the next 2 years for current disability service sector leaders from all Canadian provinces. These programs will focus on topics specific to leaders in the Canadian disability service sector and will provide participants with a host of valuable resources and ongoing support.

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This course, created by Bluedrop ISM, discusses 5 topics relating to leveraging techniques. The course will discuss goals, leadership development plans, innovative culture, business execution and how to lead your team through change. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.

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This course, created by Bluedrop ISM, discusses 3 topics to help you develop as a leader. The course will discuss team creativity, leadership performance and how to lead through inspiration. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.

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This course, created by Bluedrop ISM, discusses 7 topics which can help you improve your leadership skills. The course will discuss topics such as emotional intelligence, establishing virtual teams, facing virtual team challenges, influencing though positive leadership, motivation, measuring outcomes using KPIs and sharing a vision. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.

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This course, created by Bluedrop ISM, focuses on how to create lasting organizational change. The course will address 5 topics which include facilitating sustainable change, making change stick, moving forward with change planning, organizations change so get ready and redefining yourself after organizational change. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.

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This course, created by Bluedrop ISM, focuses on 3 topics relating to leadership. These topics include establishing a positive work environment, establishing an engaged workforce and how organizational learning drives positive change. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.

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This course, created by SkillsOnlineNS, covers the fundamentals of human resources and will discuss topics such as labour standards, occupational health and safety and human rights. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.

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This course, provided by SkillsOnlineNS, focuses on a variety of day to day performance topics. The course will cover employee performance, attendance, turnover and retention and also provide tools to help you manage a diverse staff effectively. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.

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This document, written by the National Research Council, provides a list of organizations that offer free cyber security resources in a variety of different areas.

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This free eLearning series, provided by CyberSecure Canada, is designed to help small and medium sized organizations learn about cyber security. There are 5 modules in total, each taking between 20 minutes to 1 hour to complete. Topics covered include cataloguing of digital assets, securing your system, developing an incident response plan and providing employee awareness training.

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This page, created by the Government of Canada, is a great place to start for cyber security resources. On this page you can find resources for cyber centre expertise, tools and services and ways to get involved.

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This resource page, created by Studio 3, offers videos and academic research articles about how to effectively manage challenging behaviours.

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The low arousal approach is a method used to manage challenging behaviours. On this page you can find videos about the low arousal approach and how it can be applied to different populations.

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This training, provided by Studio 3, is an approach to manage challenging behaviours. This approach, developed by Professor Andrew McDonnell, focuses on understanding what is causing the behaviour and using low arousal skills to reduce aggressive behaviours.

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This factsheet, created by the National Disability Practitioners, discusses the difference between person-centred and service/system-centered, what person-centered thinking is, how to create a one-page profile, how to facilitate a person-centered review and how to ensure you have person-centered outcomes for individuals. The document has additional resources embedded within it.

Citation: National Disability Practitioners (2016). NDP Factsheet: What is a person centered approach? Retrieved from: https://www.ndp.org.au/images/factsheets/346/2016-10-person-centred-approach.pdf

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In this video, posted by Open Future Learning, Beth Mount explains the difference between person-centred work and system-Centred.

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This document, created by the PBS Academy, explains the role of a support worker in the delivery of positive behavioural support (PBS), what PBS should look like, and provides a PBS competence checklist.

Citation: PBS Academy. (2016). Support workers doing positive behavioural support well: A competence checklist. Retrieved from: http://pbsacademy.org.uk/wp-content/uploads/2016/05/Support-Worker-Competence-Checklist-final.pdf

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This video, created by Neighbours International, provides an example of building a support network for an individual who has a disability.

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This resource, provided by Inclusion.com, explains what a circle of friends/support is and how to build and sustain this support throughout life.

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This resource, provided by Inclusion.com, explain what the MAPS method is in person-centred planning and how to use it.

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This video, created by Inclusion Press, is a demonstration of PATH being implemented for a group of individuals.

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This video, created by Inclusion Press, is an example of the PATH method being used for a young adult named Lesley.

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This video, created by Inclusion Press, describes what PATH is, how it works and demonstrates an example of PATH being used for a young individual named Joe.

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This resource, provided by Inclusion.com, explain what the PATH method is in Person-Centred planning and how to use it.

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This guide, created by six agencies delivering developmental services in Toronto, discusses guiding principles for person directed planning, how to implement it effectively and resources for service providers to access.

Citation: Corbrook, Family Service Toronto, Griffin Centre, JVS Toronto, Montage Support Services & Operation Springboard. (2016). A Facilitator’s Guide to Person Directed Planning. Retrieved from https://familyservicetoronto.org/wp-content/uploads/2016/03/A_Facilitators_Guide_to_Person_Directed_Planning_6.pdf

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This document, created by the Canadian Academy of Health Sciences, is an easy read document discussing autism in Canada. The document focuses on 5 main topics including diversity, social inclusion, diagnosis and supports, economic inclusion and research.

Citation:

Canadian Academy of Health Sciences. (2022). Autism in Canada (easy read). Retrieved from: https://cahs-acss.ca/wp-content/uploads/2022/04/CAHS-Autism-in-Canada-Report-Easy-Read_EN.pdf

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Temple Grandin is a successful author, professor and autism advocate. On her website, she offers several articles focusing on different topics relating to autism. Topics of interest include autism and ADHD, learning manners, social skills and language and much more.

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Temple Grandin is a successful author, professor and autism advocate. On her website, she offers a frequently asked question page where she writes her position on a variety of different topics relating to autism.

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The National Autistic Society provides information on behaviour. Under each section you can learn what causes certain behaviours to occur and how to manage these behaviours.

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Autism Nova Scotia offers a program called Exploring the Spectrum (ETS). ETS provides training and education to service providers who support individuals who have autism. ETS trainers can customize content to meet the specific needs of the individuals you support. For more information, contact ets@autismns.ca .

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Autism Nova Scotia offers a module on executive functioning and it discusses how executive functioning impacts someone who has autism and ways to support the individual. The course is self-paced and costs $50.00.

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Autism Nova Scotia offers a module on sensory sensitives and it discusses differences in sensory processing and how to support someone with sensory sensitivities. The course is self-paced and costs $50.00.

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Autism Nova Scotia offers a module exploring restrictive and repetitive behaviours. The course is targeted for professionals who are supporting people with autism in an employment context. The course is self-paced and costs $50.00.

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Autism Focused Intervention Resources and Modules has created a COVID-19 Toolkit that describes 7 support strategies designed to help individuals with autism during periods of uncertainty.

Citation: Hume, K., Waters, V., Sam, A., Steinbrenner, J., Perkins, Y., Dees, B., Tomaszewski, B., Rentschler, L., Szendrey, S., McIntyre, N., White, M., Nowell, S., & Odom, S. (2020). Supporting individuals with autism through uncertain times. Chapel Hill, NC: School of Education and Frank Porter Graham Child Development Institute, University of North Carolina at Chapel Hill. Retrieved from: https://afirm.fpg.unc.edu/supporting-individuals-autism-through-uncertain-times

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Autism Ontario has several great webinars on a variety of topics. Topics of interest may include reducing and replacing repetitive behaviour, wellness and self-care for autistic adults, sexuality, gender identity, women on the spectrum and many more.

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The Autism Research Institute has several webinars on the topic of adults on the spectrum. Some topics of interest include: aging and autism, self-management techniques to increase independence, transitions for adolescents and young adults, understanding social development in ASD and many more!

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This video is a part of Autism Canada’s “Speaker Series” and discusses the importance of human connection for people on the Autism Spectrum.

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Autism Canada’s YouTube page is a great place for resources on a variety of different topics relating to Autism. On their channel, they have video recordings from past Au-some conferences, guest speaker videos, podcasts and more.

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This language guide, created by the Canadian Autism Spectrum Disorder Alliance, contains information on guiding language principles, non-preferred language, and resources to help you learn more about preferred language for people with autism.

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My Autism Guide, created by Autism Speaks Canada, is a free resource where you can find autism resources and content based on your location, your profession, the populations you work with, the resource type you are interested in and your interests. In order to access the resources, you must create a free account.

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This course, provided by SkillsOnlineNS, looks at how to create a balanced workplace by attracting and retaining skilled workers of all ages. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.

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This document, created by the Nova Scotia Government, is a general code of conduct for NS Public Servants and public sector bodies eg) health authorities, advisory boards, school districts etc.

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This document, created by the Government of the United Kingdom, is an easy read version of the United Nations Convention on the Rights of Persons with Disabilities. This document explains what the agreement is, what it means, what the basic ideas of the agreement are and what countries should do.

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This paper, written by Inclusion Canada, discusses work and jobs for people with disabilities. In this paper, you can find background information, facts about in individuals with disabilities working and what actions can be taken to make jobs more inclusive for people with disabilities.

Citation: Inclusion Canada. (2020). Plain Language Position in Work and Jobs. Retrieved from: https://inclusioncanada.ca/wp-content/uploads/2020/12/Plain-English-Position-Work-Jobs.pdf

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This document provides an outline of the course “My Life, My Decisions” which was created by the Institute for Research and Development on Inclusion and Society and Inclusion Canada. The course aims to help you understand the importance of people with disabilities exercising their right to decide and how you can support people with disabilities to make their own decisions. This course is 6 hours in length and can be hosted virtually or in person. For more information contact contact@irisinstitute.ca or inform@inclusioncanada.ca.

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This document, created by the Institute for Research and Development on Inclusion and Society, is a tool that can be used to support someone to exercise their right to make decisions about their life. This document summarizes 8 core functions of supporting someone to make their own decisions.

Citation: Institute for Research and Development. (2021). Community-led initiatives for supporting the right to decide: A framework for design and implementation. Retrieved from: https://inclusioncanada.ca/wp-content/uploads/2021/10/MLMD-English-July25.pdf

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This document, created by the Nova Scotia Residential Agencies Association, discusses the 12 most important rights to someone who is receiving support.

Rights Manual (Resource)

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This document, created by Community Living Algoma, discusses the different rights individuals have and what these rights encompass.

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This document, created by Community Living Algoma, discusses the different rights individuals have and what these rights encompass.

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This document, created by the Nova Scotia Residential Agencies Association, is designed to help support people to exercise their rights.

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This document, created by the Nova Scotia Residential Agencies Association, is designed to be a reference for people with disabilities and people who support them.

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This website page, created by the Government of Canada, discusses disability rights in Canada.

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The Nova Scotia Human Rights Commission offers tailored workshops to organizations to help them understand and build respectful, equitable and inclusive work environments. There are several individuals and organizations that offer training in specific topic areas to meet the needs of your organization.

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WorkSafe Victoria created this toolkit to address the six most common hazardous tasks that cause injury in the disabilities services sector based on injury statistics in Australia from 2004-2008. The six tasks the authors focus on are: 1) moving and supporting people, 2) supporting people with personal hygiene care, 3) assisting people in wheelchairs, 4) handling wheelchairs in and out of vehicles, 5) occupational violence, and 6) moving and lifting objects. This toolkit provides information on how to prevent injuries occurring from these tasks.

Citation: WorkSafe Victoria. (2011). Disability services- occupational health and safety compliance kit: How to control the most common hazardous tasks in the disability services sector. Retrieved from: https://content.api.worksafe.vic.gov.au/sites/default/files/2018-06/ISBN-Disability-services-OHS-compliance-kit-2011-06.pdf

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This staff safety toolkit, created by the Alberta Council of Disability Services, aims to build the capacity of service providers who support individuals with developmental disabilities. This toolkit looks at safe work place practices from three contexts: place, individuals supported and self.

Citation: Alberta Council of Disability Services. (2013). Community disability services: Staff safety toolkit. Retrieved from: https://acds.ca/files/ACDS_Products/CDS%20Staff%20Safety%20Toolkit%20May%202018.pdf

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AWARE-NS has created a 6-step program discussing workplace violence. This program includes downloadable and customizable resources that can be adapted to your organization.

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This document, prepared by the National Alzheimer’s and Dementia Resource Center and RTI International, provides practical strategies for professionals working with individuals who have intellectual and developmental disabilities and dementia. It is divided into 12 sections and includes tools, strategies and resources for professionals to use when providing support to individuals with intellectual and developmental disabilities and dementia.

Citation: McCallion, P., Knowles, M., & Gould, E. (2019). Intellectual and developmental disabilities and dementia: Practical strategies for professionals. Retrieved from: https://www.the-ntg.org/_files/ugd/8c1d0a_2a344c3860884e7d90e1996a12ff5b82.pdf

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This site, created by L’Arche Canada, offers information and tools surrounding aging with a disability.

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This free, 30-minute course, created by the Canadian Centre for Occupational Health and Safety, explains what stigma is, how it can cause harm and how workplaces can confront it.

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The Canadian Mental Health Association offers a virtual workshop called “Rebuilding our Resilience” for a fee of $600 plus tax (for up to 25 participants). The workshop looks at building resilience through topics such as self-awareness, self-management, social awareness etc.

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The Canadian Mental Health Association offers a virtual workshop on Mental Health in the Workplace for a fee of $600 plus tax (for up to 25 participants).The workshop will discuss mental health and illness in the workplace and ways to promote mental health in employees.

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The Canadian Mental Health Association offers a virtual workshop on stress management for a fee of $600 plus tax (for up to 25 participants). The workshop discusses what stress is, how it impacts us physically, signs of stress and how to manage it through self-care.

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Anxiety Canada provides information and resources on anxiety in the workplace, common anxiety disorders in adults, anxiety stories, self-help and the CARD (comfort, ask, relax, distract) system.

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This brochure, created by the Canadian Mental Health Association, discusses how mental illnesses impact workers and workplaces, what you can do about mental illnesses and how to support a co-worker who has a mental illness.

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This brochure, created by the Canadian Mental Health Association, discusses 10 common myths about mental illness.

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This brochure, created by the Canadian Mental Health Association, discusses what mental illnesses are, the different types of mental illness, what you can do about a mental illness, and how you can support someone with a mental illness.

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Healthcare Excellence Canada provides mental health and resiliency resources to support healthcare providers, staff and leaders.

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Wellness Together Canada offers 24/7 virtual mental health and substance use support. On their website you can access free articles, and self-guided tools, connect with peer-support groups, complete self-assessments on your mood, well-being and functioning and talk to a counselor virtually.

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This 3 part webinar series, hosted by Dr. Jackie Kinley, looks at healthy way to reduce stress, how to manage emotions and how to stay connected in our relationships.

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This resource guide, created by the Canadian Mental Health Association, is filled with resources, opportunities and support to help you navigate the mental health system in Nova Scotia.

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The Patient Safety Institute offers several resources created for home care service providers to help ensure safety in their clients homes.


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This community of practice, created by Pallium Canada and the Canadian Home Care Association, is a series of sessions focusing on home-based palliative care. The 2022-23 sessions target the top 5 palliative care emergencies in home care. You can register to attend sessions led by subject matter experts.



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This webpage, created by Brain Injury Canada, discusses burnout and compassion fatigue. They also offer tips and strategies to cope with compassion fatigue.


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This page, created by the Centre for Addiction and Mental Health, offers information on compassion fatigue and discusses the need for both practical and emotional self-care. At the bottom of the page you can find additional resources to support you.


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This article, written by Rebecca Clay, discusses compassion fatigue for psychologists (but the information is applicable to home care workers). In this article, she discusses the signs of compassion fatigue, the importance of self-care and practicing self-compassion and how to help yourself and colleagues.


Citation: Clay, R. A. (2020). Are you experiencing compassion fatigue? American Psychological Association. Retrieved from: https://www.apa.org/topics/covid-19/compassion-fatigue

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In this TED talk, Juliette Watt presents on the topic of compassion fatigue. She discusses what compassion fatigue is, who it affects, symptoms of it, and how to care and give compassion to others without impacting our own wellbeing.


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This course, offered by the University of Toronto, will help healthcare workers cope with mental health challenges. This course is free but does require creating an account. You can access 2 lectures on burnout and perspective without creating an account at the bottom of the page.


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This page, created by McMaster University, is a collection of articles that have written about burnout, symptoms and treatment of burnout, burnout and leadership and workplace strategies for mental health to prevent burnout.


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This blog post, written by Melinda Smith, Jeanne Segal, and Lawrence Robinson, discusses the signs and symptoms of burnout, the difference between stress and burnout, causes of burnout and ways to cope with it.


Citation: Smith, M., Segal, J., & Robinson, L. (2021). Burnout prevention and treatment. HelpGuide. Retrieved from: https://www.helpguide.org/articles/stress/burnout-prevention-and-recovery.htm

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This webpage, created by the Centre for Addiction and Mental Health, discusses what burnout is, the sign and symptoms, how we can prevent burnout and what to do if burnout changes into a mental illness.


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This document, created by Hamilton Health Sciences, is a list of mental health apps that can be downloaded to your phone for everyday use.


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This course, offered by AWARE-NS, is a half day, in class program designed for health care workers. This course discusses the importance of practicing self-care and provides strategies for implementing self-care in your everyday life.


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This webpage, created by the International Self-Care Foundation, describes the 7 pillars of self-care and how to implement self-care into your life.


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This blog post, written by Dr. Marlynn Wei, outlines 5 ways you can care for yourself. This article discusses self-compassion, breathing, mind-body practice, eating and sleeping habits and social connections.


Citation: Wei, M. (2018). Self-care for the caregiver. Harvard Health Blog. Retrieved from: https://www.health.harvard.edu/blog/self-care-for-the-caregiver-2018101715003

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This document, created by the Mental Health Commission of Canada, discusses self-care and resilience, offers mental health resources and has self-assessment and self-care/resilience plan templates.


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This page, created by Healthcare Excellence Canada, offers a variety of mental health and resiliency resources for healthcare providers, staff, and leaders.


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This toolkit, created by Hamilton Health Sciences, offers a variety of resources around breathing, connection, mind strategies and stress. 


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This resource, created by Alzheimer’s Australia, will help you learn how to conduct a risk assessment, understand behaviour concerns, conduct a delirium screen, assess what is causing the behaviour and how to manage it.

Citation: Wallace, T., Chand, R., Buck, E., Riley, P., Murphy, G., Brauer, H., McAuliffe, S., Doolette, J., & McGrath, E. (2012). Reducing behaviours of concern. Alzheimer’s Australia. Retrieved from: https://dementia.com.au/download/?fdid=D9F5A1111C2464ED983FC0166526B4E6


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This interactive tutorial, created by the Association for Positive Behavior Support, is an in-depth resource discussing Positive Behaviour Support and Person-Centred Planning. This tutorial offers resources, and cases to help you better understand the content.


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This page, created by the Association for Positive Behavior Support, defines what PBS is, and discusses what the valued outcomes of PBS are, its basis in behavioural and biomedical science, the validated procedures of PBS and the need of assessment and intervention strategies to ensure the positive behavioural support plan is successful.

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This lecture, presented by Dr. Gary LaVigna, discusses the use of positive approaches versus punitive, restrictive and aversive approaches to deal with challenging behaviours.


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The Challenging Behaviour Foundation offers resources to help understand challenging behaviour. On this page you can learn what behaviour support is, and how to create a behaviour support plan.


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The Challenging Behaviour Foundation offers resources to help understand challenging behaviour. On this page you can learn about the different stages of behaviour, and how to complete a functional assessment of behaviour.

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The Challenging Behaviour Foundation offers resources to help understand challenging behaviour. On this page you can learn about what challenging behaviours are, why they occur, and how you can prevent/reduce the occurrence of them.


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This page, created by the Home and Community Positive Behavior Support Network, offers a variety of resources to support the use of person-centred practices. Topic areas include checking for person-centred practices, interventions, and plan development.


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This page, created by the Home and Community Positive Behavior Support Network, describes what positive behaviour support is, and what its core features are.


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This document, written by the BC Centre for Disease Control, and the BC Ministry of Health, provides a detailed overview of healthy eating for older adults. In this document, the authors discuss finding balance, the use of supplements, how to eat well when you have a chronic illness, recipes and more.


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This article, written by the Canadian Digestive Health Foundation, offers tips for diet and nutrition for older adults. In this article, they breakdown what nutritional balance means and the different components involved in achieving it.



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The Empowering Women Leaders in Health is a community of practice supported by the Department of Women and Gender Equality Canada. This toolkit provides resources about equity, diversity and inclusion using the LEADS (lead self, engage others, archived results, develop coalition and systems transformation) Framework.


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The Canadian College of Health Leaders offers the LEADS Leadership Foundations Online Program. This program is a 3-month course consisting of 7 webinars. In the course, you will be expected to complete self-assessments, readings, and homework and you will create a leadership development portfolio. After completing the course, you will receive a certificate of completion. The cost of the program is $1775 plus tax.



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The webpage, created by the University of Waterloo, provides links to several anti-racism resources. These resources have been divided into categories to best suit your needs.


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This webinar, presented by Brad Anderson and Dr. Victoria Smye, is a part of the Indigenous Cultural Safety Collaboration Learning Service. This webinar addresses strategies for implementing system-level change to address anti-Indigenous Racism in health.


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This webinar, presented by Dr. Marcia Anderson and Dr. Elizabeth McGibbon is a part of the Indigenous Cultural Safety Collaborative Learning Services. This webinar discusses racism as an Indigenous Social Determinant of Health and looks at confronting racism, levels of racism, a framework for providing safe, reliable and effective care, case study examples and more.


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This webinar, presented by Dr. Janet Smylie and Cheryl Ward, is a part of the Indigenous Cultural Safety Collaborative Learning Services. This presentation discusses racism as a determinant of Indigenous health/health care access, the role implicit bias plays in Indigenous individuals receiving differential treatment, and how to plan/evaluate cultural safety training.


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The National Institute on Aging has information on their website on providing care to a diverse population. In this short article, they discuss using an interpreter, patient values, and attitudes on aging.


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This page, created by Nova Scotia Health and IWK Health, is filled with resources about diversity and inclusion. One of the topic areas highlighted is cultural competence. In this section, you can learn about what culture is, what cultural competency and cultural humility mean and how cultural competency is related to health literacy.


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This chapter in Leadership and Influencing Change in Nursing focuses on describing the causes of conflict, how to manage conflict, understanding why conflict escalates and how to create your own approach to managing conflict.

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The Government of Alberta has a website page on how to manage conflict at work. On this page, there are 5 articles addressing different topics to help you manage conflict in your workplace. Topics discussed include using the right words and questions to manage conflict, how to use issue-based problem solving and how to handle problems that arise at work.


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In this video, Dr. Jennie Byrne discusses a step by step process on how to resolve conflicts.


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This document, created by the Public Health Agency of Canada, discusses facts, tips and ideas on how to communicate with seniors appropriately and effectively.


Citation: Public health Agency of Canada. (n.d.). Age-friendly communication: Facts, tips and ideas. Retrieved from: https://www.phac-aspc.gc.ca/seniors-aines/alt-formats/pdf/publications/public/various-varies/afcomm-commavecaines/AFComm-Commavecaines-eng.pdf

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The Australian Government offers a virtual self-paced course that can help you prepare for a difficult conversation at work. The course is not specific to health care, but the situations can be applied across all sectors.


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The Government of Western Australia offers a page devoted to communication support. This page includes weblinks, general communication skills and specific communication skills.


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This document, written by the International Council on Active Aging, discusses guidelines for communicating with older adults. Topics discussed include basic language and imagery strategies, guiding principles, words and phrases, age cohorts, image recommendations, and presentation of materials.


Citation: International Council on Active Aging. (n.d.). ICAA’s guidelines for effective communication with older adults. Retrieved from: https://www.icaa.cc/business/whitepapers/communicationguidelines.pdf

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This evidence-based review, created by the Gerontological Society of America, discusses best practices for communicating with older adults. This document describes 29 recommendations for communicating with older adults.


Citation: The Gerontological Society of America (2012). Communicating with older adults: An evidence-based review of what really works. Retrieved from: https://gerontology.ku.edu/sites/gerontology.drupal.ku.edu/files/docs/GSACommunicating%20with%20Older%20Adults%20low%20Final.pdf

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This free e-Course, provided by the Canadian Centre for Occupational Health and Safety, focuses on musculoskeletal disorders. The course examines what work-related MSDs are, the 3 stages of musculoskeletal injuries, risk factors, common causes and prevention tips.


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This 5-part educational video series, created by NS WorkSafeForLife, discusses PACE, a point of care risk assessment tool that was created for health care workers. PACE stands for Physical, Agitation and Aggression, Communication and Environment. The video series will break-down each component of PACE and explain how it can be used.


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This website, created by the Canadian Centre for Occupational Health and Safety, includes a fact sheet discussing ergonomic safe patient handling and the importance of developing an ergonomic safe patient handling program.

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This webpage, created by Nova Scotia Health and IWK Health, is filled with resources about safe patient handling and mobility. On this page, the topics covered include safe patient handling & mobility, ergonomics, and resources for managers.


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This textbook chapter in Clinical Procedures for Safer Patient Care is a great review of safe patient handling, positioning and transfers. This chapter discusses body mechanics, musculoskeletal injuries, mobility assessments and a variety of transfer techniques.

Citation: Doyle, G. R., & McCutcheon, J. A. (2015). Clinical Procedures for Safer Patient Care. BcCampus.


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This course, created by AWARE-NS, discusses safe handling and mobility assessments and transfers. This course will review how to conduct a safe handling and mobility assessment and discuss 6 different transfer types.


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This course, created by AWARE-NS, is a review of specific lifting devices. This video discusses a variety of different lifting devices including floor, ceiling, sit to stand and gantry type lifts. It also explores a variety of sling devices such as hammock, universal, comfort, hygienic and other types of slings.


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This course, created by AWARE-NS, discusses bed mobility, bed features, equipment to make bed mobility easier, information on transfer belts and how to move a resident from their bed.


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This course, created by AWARE-NS, offers a demonstration on how to safely assist a resident that has fallen.


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This course, created by AWARE-NS, offers a demonstration on moving a patient from a bed to chair using an overhead lift.


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This course, created by AWARE-NS, offers a demonstration on moving a patient from a bed to a chair and how to apply compression stockings safely.


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This course, created by AWARE-NS, aims to prioritize your safety when you are providing care to others. This course will discuss musculoskeletal injuries, body mechanics, risk factors for musculoskeletal injuries and present data about safe handling and mobility.



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The Alzheimer Society of Canada provides an overview of what dementia is and provides additional useful links and resources. 


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Dementia Friends Canada offers a Dementia 101 page where you can learn about what dementia is, myths surrounding dementia, signs of dementia, communication strategies for someone who has dementia and more.


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This document, created by the Registers Nurses’ Association of Ontario, discusses best practices for creating a healthy work environment through leadership. The document provides several recommendations for developing and sustaining nurse leadership.

Citation: Registered Nurses’ Association of Ontario (2013). Developing and Sustaining Nursing Leadership, (2nd ed.). Toronto, ON: Registered Nurses’ Association of Ontario. This work is funded by the Ontario Ministry of Health and Long-Term Care.

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The Institute for Health Care Improvements offers a playlist of videos focusing on leadership in health care.


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The Empowering Women Leaders in Health is a community of practice supported by the Department of Women and Gender Equality Canada. This toolkit provides resources about equity, diversity and inclusion using the LEADS (lead self, engage others, archived results, develop coalition and systems transformation) Framework.


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These videos are a part of the Empowering Women Leaders in Health toolkit. Each video features a female leader in the health, health sciences and Indigenous health fields.


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The Canadian College of Health Leaders offers the LEADS Leadership Foundations Online Program. This program is a 3-month course consisting of 7 webinars. In the course, you will be expected to complete self-assessments, readings, and homework and you will create a leadership development portfolio. After completing the course, you will receive a certificate of completion. The cost of the program is $1,775 plus tax.


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The Nova Scotia Health Learning Institute for Health Care Providers offers a course in leadership for nurses working in LTC and a course for managers in LTC. The course designed for frontline nurses is 4 weeks in duration and includes 4 self-directed modules and 1 live virtual classroom session. The course for managers in LTC is 2 weeks in length and includes 2 self-directed modules, 1 live virtual classroom session and access to course content for the leadership for nurses.


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This course, provided by the AISC, discusses how to cope with setbacks and develop strategies to manage our emotions. This workshop was built by Dr. Heidi Weigand and is based on the research she has conducted on innovative mindsets and beating burnout.


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This certificate program, offered by the University of Toronto, is designed for front-line nurses working in long-term care who are assigned to clinical leadership roles. This certificate requires the completion of three, six-week online courses over a 2-year span. The course's content focus on clinical leadership in the context of long-term care, leadership when working with and leading long-term care teams, and leadership for managing quality care and operations in long-term care.


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This self-paced online course, created by the Ontario Centers for Learning, Research & Innovation, uses realistic scenarios to help nurses communicate effectively, handle conflict and become leaders. *Creating an account is required*


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This 6-day intensive course, offered by Dalhousie University, gives participants the opportunity to enhance their expertise in continuing care administration. This course will focus on the philosophy of care and five core areas of continuing care administration including financial management, legislation and licensing, human resource and communications, and operations and continuous improvement.


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This 3 course program, provided by Bluedrop ISM, discusses unconscious bias and focuses on 3 main topics: understanding unconscious bias, overcoming your own unconscious biases and overcoming unconscious bias in the workplace. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.


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This 4 course program, provided by Bluedrop ISM, discusses cross-cultural communication. This program addresses 4 main topics: bridging the diversity gap, how culture impacts communication, using communication strategies to bridge cultural divides and your role in workplace diversity. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.


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This course, provided by SkillsOnlineNS, explains what a welcoming workplace is, the benefits of creating a welcoming workplace and will provide you with an assessment tool to evaluate how your organization is doing in regards to fostering a welcoming workplace. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.

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This 5 module course, provided by SkillsOnlineNS, focuses on attracting, retaining and optimizing your workforce with a focus on the Millennial and Gen Z generations. In order to access the course, you will need to select “This training is for me” and you will be instructed to create a free account.


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The Immigrant Services Association of Nova Scotia (ISANS) offers a variety of programs to assist your organization in the recruitment and retention of immigrants.


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The Health Association of African Canadians have a website page on racism and health. On this page, you can find a presentation by Dr. David R. Williams created for healthcare workers specifically and also a YouTube video that discusses the topic.


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This guide, created by Public Health New Brunswick, discusses culture, what the difference between cultural competency and sensitivity is and why it is important for care providers to learn this information.


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This article, written by John Sylliboy and Richard Hovey, discusses Two-Eyed Seeing through a health care lens. This article describes what Two-Eyed Seeing is, and how to embrace the Indigenous perspective in order to benefit Indigenous health and communities.

Citation: Sylliboy, J. R., Hovey, R. B. (2020). Humanizing Indigenous peoples’ engagement in health care. Canadian Medical Association Journal, 192(3), 70-72. doi: 10.1503/cmaj.190754


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This video, narrated by Mi’kmaq Elder Albert Marshall, his wife Elder Murdena and Dr. Cheryl Bartlett, discusses the guiding principle of Two-Eyed Seeing. Two-Eyed Seeing is the collaboration of seeing the strengths of both mainstream and Indigenous knowledge and using them together to benefit the earth and all people living on it.


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This poster, created by the Healthy Weights Connection at Western University and London’s Child and Youth Network, can be used to learn more about First Nations, Métis, and Inuit cultures and communities.


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This organizational assessment tool, created by Trans Care BC, provides information on how offer accessible care to gender diverse individuals. This document includes reflection tools to help your organization become more welcoming for gender diverse individuals.


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This document, written by Great Place to Work® and Pride at Work Canada, discusses inclusiveness in the workplace and provides 12 strategies to promote inclusion of the 2SLGBTQIA+ community in the workplace.

Citation: Grenier, A., & Hixson-Vulpe, J. (2017). Beyond diversity: An LGBT best practice guide for employers. Retrieved from: https://prideatwork.ca/wp-content/uploads/2017/09/Beyond-Diversity-LGBT-Guide.pdf


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This toolkit, created by Ontario CLRI, Bruyére, and RIA, is a collection of 2SLGBTQIA+ resources for long-term care homes interested in creating a more inclusive space for members of the 2SLGBTQIA+ community.


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This course, created by Trans Care BC, will build on the “Intro to Gender Diversity” and will cover gender, gender identity terms, access to care and accessible care strategies.


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This course, created by Trans Care BC, will give you an introduction to gender diversity. This course will cover gender, gender identity terms and accessible care strategies.



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Washington University in St. Louis offers a glossary of bias terms that can be used for reference.


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The Canadian Centre for Diversity and Inclusion offers inclusion and educational guides. Inclusion guides are documents with tips and strategies for organizations to become more inclusive. The educational guides will help you gain a better understanding of a variety of different topics involving diversity and inclusion.


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The Ontario Centres for Learning, Research & Innovation in Long-Term Care created a webinar to examine how to implement the Embracing Diversity Toolkit to help long-term care homes become a more inclusive space for residents and staff.


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The Ontario Centres for Learning, Research & Innovation in Long-Term Care created a toolkit to support inclusion in long-term care homes. The toolkit discusses equity, diversity and inclusion and how they can be applied in long-term care settings.


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This webpage, created Nova Scotia Health and IWK Health, is filled with resources about diversity and inclusion. On this page, the topics covered include cultural competence, culture & health, equity, privilege, bias & stereotyping, allyship, and policymakers.


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The Passport to a Diverse Workplace is a self-directed learning resource that includes 6 short videos to help you navigate topics such as diversity and cultural competency.


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This course, created by Pallium Canada, is an award winning course designed for health care professionals who care for patients with life limiting illnesses. The course discusses essential competencies to providing palliative care and is delivered online. The course includes 17 online modules and 6-hours of online webinars led by local experts in palliative care.


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Pallium Canada offers a free community of practice series for Canadian healthcare workers. The Community-Based Primary Palliative Care Community of Practice Series contains 11 sessions discussing topics such as managing complex pain and symptom management, building on essential communication skills, supporting patients being cared for in the home, accessing resources in the community, and providing bereavement care in the context of complex grief. Pallium Canada also allows you to access the recording and PowerPoint presentations of past ECHO Sessions.


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The Canadian Virtual Hospice has created a module designed for people working in healthcare that discusses COVID-19 and grief. This module is made up of 5 chapters for individuals to go through.


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The Canadian Virtual Hospice offers several modules to help individuals understand and cope with grief.

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The Canadian Virtual Hospice offers several tools for practice in a variety of different topic areas including long-term care, culture, communication, palliative care emergencies and more.


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Nova Scotia Health offers 15 webinars on different palliative care topics.


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Pallium Canada offers 25 free recorded webinars created by subject matter experts. Some subjects of interest include palliative care and COVID-19, trauma-informed palliative care, advanced care planning goals and more.


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This booklet was created by Cancer Care Nova Scotia, Nova Scotia Health Authority and other community partners. This booklet can be used as a resource for patients, their families and friends to help prepare them for death and dying.


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This reference guide, created by the Nova Scotia Health Authority, provides an overview of palliative care and discusses the competencies for each of the palliative care team members.

Citation: McCallum, M., Carver, J., Dupere, D., et al. The Palliative Care Capacity Building Working Group. The Nova Scotia Palliative Care Competency Framework: A Reference Guide for Health Professionals and Volunteers. Halifax, Nova Scotia: Nova Scotia Health Authority, 2017.


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This program, created by the Research Institute of Aging, aims to enhance mealtime experiences for individuals living in long-term care homes by focusing on six principles: connecting, honouring dignity, offering support, identity, and creating opportunities and enjoyment.


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The Government of Canada has created a page focusing on food safety for older adults. On this page you can find information about food poisoning, safe food alternatives to avoid food poisoning, food storage, shopping for food, defrosting of food and cleanliness.


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This factsheet, created by the Nova Scotia Department of Agriculture, offers helpful guidelines to use when grocery shopping to prevent food-borne illnesses.

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This factsheet, created by the Nova Scotia Department of Agriculture, focuses on the importance of proper temperature control of food to prevent food-borne illnesses.


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The Research Institute for Aging conducted a national study investigating mealtimes in long-term care homes. This document focuses on food and beverages and provides suggestions on how to make the most of mealtimes.

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The Research Institute for Aging conducted a national study investigating mealtimes in long-term care homes. This document focuses on dining rooms and provides suggestions on how to improve the physical and social environment of dining rooms.


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The Research Institute for Aging conducted a national study investigating mealtimes in long-term care homes. This document focuses on why menus matter and provides suggestions on how to make the most of mealtimes.

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This course, created by Open School BC, provides learners information about food safety.

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This video, featuring Marika Warren and Judy Aymar, discusses ethical issues in long-term care.

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This webpage, created by the Canadian Nurses Association, focuses on emergency preparedness and offers related resources about the topic.


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This document, created by the Nova Scotia Health Authority, explains policies and procedures for Emergency Response Plans.


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This page, created by the Nova Scotia Health Authority, offers recognition resources and tools to help management recognize their staff.


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This document, created by the Public Services Health & Safety Association of Ontario, discusses workplace bullying and its effects.


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This toolkit, created by the Public Service Health and Safety Association of Ontario, discusses how to conduct a detailed hazard assessment by identifying hazards, understanding their risk rating, identifying how to control the situation and how to implement an action plan.


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AWARE-NS has created a 6-step program discussing workplace violence. This program includes downloadable and customizable resources that can be adapted to your organization.


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This online course, created by AWARE-NS, discusses workplace violence, its impact on the health and community services sector, best practices, and policies to prevent/ create awareness about violence in the workplace.


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This online course, created by AWARE-NS, discusses the Violence in the Workplace Regulations of Nova Scotia.


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This online course, created by AWARE-NS, will teach you how to implement the AWARE-NS Workplace Violence Risk Assessment to limit workplace violence incidents in your organization.


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This webpage, found on the Government of Nova Scotia’s website, provides a variety of resources about workplace violence. Topics include violence in the workplace regulations, assessing the risk of workplace violence, codes of practice and much more.


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This decision-making tool, created by the Health Care Human Resource Sector Council, can help employers decide what training stream is appropriate to provide the staff the skills to de-escalate a crisis situation.

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This resource, created by Dalhousie University, provides information on oral care for care providers.


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This document, created by the Ontario Provincial Infection Diseases Advisory Committee on Infection Prevention and Control, discusses best practices for infection prevention and control and provides resources for infection prevention and control programs.

Citation: Ontario Agency For Health Protection and Promotion. Provincial Infectious Diseases Advisory Committee. Best Practices for Infection Prevention and Control Programs in All Health Care Settings, 3rd edition. Toronto, ON: Queen’s Printer for Ontario; May 2012.


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This textbook chapter in Clinical Procedure for Safer Patient Care can be used as a resource to refresh your knowledge on infection control prevention practice, hand hygiene, PPE, and more.

Citation: Doyle, G. R., McCutcheon, J. A. (2015). Clinical Procedure for Safer Patient Care. BCcampus.

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Infection Prevention and Control Canada has several resources about hand hygiene, immunization, non-acute care resources, surveillance/analysis of infection prevention and control measures.


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This 15-minute online education module, created by Infection Prevention and Control Canada and Discovery Campus, focuses on hand hygiene for healthcare workers. *Course requires a login.


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This resource page, created by Nova Scotia Health and IWK Health, is filled with resources about infection prevention and control. On this page, you can find best practices, guidelines & standards, podcasts, certification standards, journals and more.


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This textbook chapter in Clinical Procedure for Safer Patient Care can be used as a resource to refresh your knowledge on wound healing and assessment, simple dressing changes, suture removal, staple removal, dressing and wound irrigation and drain management and removal.

Citation: Doyle, G. R., McCutcheon, J. A. (2015). Clinical Procedure for Safer Patient Care. BCcampus.


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This 12-module interactive course, created by Connecting Learners, focuses on the different components of skin and wound care.


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This page, created by Nova Scotia Health and IWK Health, is filled with resources to ensure high-quality best practices for skin health and wound prevention for Nova Scotians.

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The Provincial Wound Program, created by the Health Association of Nova Scotia and the Nova Scotia Department of Health and Wellness, offers information on wound consultants, best practice recommendations, wound care products, negative pressure wound therapy and much more.


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Wounds Canada provides a variety of different tools to assess wounds, assess the risk of skin breakdown, and assess pain.

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This document, created by the Canadian Association of Wound Care and the Canadian Association for Enterostomal Therapists, provides a framework for wound management education and training.

Citation: Canadian Association of Wound Care and Canadian Association for Enterostomal Therapy. The Wound CARE Instrument: Collaborative Appraisal and Recommendations for Education. Retrieved from:https://www.woundscanada.ca/docman/public/health-care-professional/551-wound-care-instrument-1/file

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